Terms and Conditions
These Terms and Conditions ("Terms") govern use of Choruss (www.choruss.com) (the "Platform"). By accessing or using the Platform, you ("User", "you") agree to these Terms. For these Terms, "Company", "we", "us", and "our" refer to K2M SERVICES LLP, the legal entity identified in the Contact Details section at the end.
1. Acceptance of Terms
By using the Platform, you agree to be bound by these Terms and applicable laws. If you use the Platform for an organization, you confirm authority to bind that organization. If you do not agree, do not use the Platform.
2. Eligibility and Account Responsibility
You must be legally competent to contract and at least 18 years old. You are responsible for account credentials, account activity, and accuracy of submitted information.
3. Platform-Only Service
The Platform is a technology tool for organizer-led activities, invitations, payment tracking, expense recording, and ledger-style balance display. The Platform does not initiate, organize, host, sponsor, endorse, or control events unless explicitly stated in writing. Organizers and attendees act independently and are solely responsible for their conduct and obligations.
4. Explicit No Custody of Funds
The Company does not receive, hold, control, or custody user funds in its own accounts for organizer-attendee transactions. In Smart Pay / direct payment flows, funds move between payer and organizer-designated accounts via third-party payment rails/providers. In Pro Pay flows, payments are processed by third-party payment processors to organizer-linked accounts. The Company is not a bank, escrow provider, deposit-taking entity, or money custodian for such transactions.
5. Ledger Balances / No Stored Value / No Withdrawal
The Platform may display labels such as "wallet", "balance", "credit", or "surplus". These are ledger / accounting references only based on user-entered payment and expense data. They are not funds held by the Company, and are not bank deposits, prepaid instruments, e-money, or stored-value accounts operated by the Company. No Platform-displayed balance is redeemable, transferable, or withdrawable from the Company. Any actual settlement of money remains between organizers and participants.
6. No Fiduciary / No Agency
The Company is not a fiduciary, trustee, agent, collection agent, broker, partner, or guarantor for organizers or attendees. No use of the Platform creates agency, partnership, joint venture, or employment between users and the Company. The Company does not assume responsibility for organizer promises, attendee expectations, or third-party conduct.
7. Payments and Third-Party Services
Payment services may involve third-party processors/gateways (including, where enabled, services such as Razorpay) and their terms.
- Smart Pay: Participants may pay by organizer-designated UPI/direct methods and upload payment proof. Organizers are responsible for verifying and approving such payments.
- Pro Pay: Participants may pay through a third-party checkout to an organizer-linked account. Settlement timing and payment outcomes are governed by the third-party provider and the organizer's account setup.
The Company is not responsible for third-party outages, delays, reversals, declines, fraud checks, or chargeback outcomes. Users must comply with third-party payment terms and applicable legal requirements.
Where shown in the Platform, a platform fee or commission may apply for certain payment modes or features. Fee details displayed in-app at the time of use will apply.
8. No Refunds by the Company
The Platform itself does not provide refunds for organizer-led collections processed using Platform tools. Organizers are responsible for any attendee-facing refund commitments they choose to make. The Company does not process or guarantee refunds between organizers and attendees.
If the Platform shows a "refund", "credit", or similar adjustment after an event is concluded, that display is a ledger adjustment only. Any real-world cash return or settlement is handled by the organizer/group, not by the Company.
This is subject to non-waivable statutory consumer rights, where applicable.
9. No Pooling by the Company
The Company does not pool participant funds. Any pooling/collection is done by organizers in their own capacity and at their own legal and financial risk.
10. Taxes and Legal Compliance
Organizers and attendees are solely responsible for all taxes, filings, invoices, declarations, and statutory compliance related to events and funds. The Company is not liable for organizer/attendee tax treatment, defaults, notices, penalties, or assessments.
11. Data Protection and Privacy
Organizers are responsible for lawfully inviting participants and collecting participant details. The Company processes data only to provide the Platform, maintain security, and comply with law and the Privacy Policy. Organizers represent they have valid notice/consent or lawful basis for personal data they upload/process. Users must not upload unlawful or excessive personal data. Rights requests (access/correction/deletion) are handled as applicable under law, including the DPDP framework.
12. Organizer-Attendee Disputes
All disputes about event quality, participation, collections, allocations, expenses, and interpersonal issues are strictly between organizers and attendees. The Company is not responsible for such disputes and is not required to mediate or adjudicate them.
13. Accuracy of Calculations
Ledger outputs, balances, and summaries are computational aids based on user inputs. Users must independently verify all values before acting. The Company is not liable for incorrect outcomes caused by wrong inputs, omissions, unauthorized use, or third-party failures.
14. Prohibited Conduct
Users must not use the Platform for unlawful, fraudulent, abusive, misleading, or rights-violating activity, including money laundering, impersonation, or unauthorized data use.
15. Suspension and Termination
The Company may suspend or terminate access for policy violations, fraud risk, legal directives, abuse, or security concerns.
16. Intellectual Property
All Platform IP belongs to the Company or its licensors. Users receive a limited, revocable, non-transferable license to use the Platform as intended.
17. Disclaimer of Warranties
To the fullest extent permitted by law, the Platform is provided "as is" and "as available," without warranties of uninterrupted availability, accuracy, fitness, merchantability, or non-infringement.
18. Limitation of Liability
To the maximum extent permitted by law: The Company and its promoters, partners, directors, officers, employees, agents, advisors, affiliates, and licensors are not liable for indirect, incidental, special, punitive, or consequential damages (including loss of profit, data, goodwill, or reputation). They are not liable for organizer-attendee disputes, taxes, payment failures, user fraud, or event outcomes. Aggregate liability for any claim shall not exceed the lower of: total fees paid by you to the Company in the preceding 3 months, or INR 5,000. No personal liability attaches to individual promoters/partners/directors/officers/employees for Company obligations.
19. Indemnity
You agree to defend, indemnify, and hold harmless the Company and related protected parties from claims, liabilities, penalties, and costs (including legal fees) arising from your use of the Platform, your event/fund activities, your content/data, your legal/tax non-compliance, or your breach of these Terms.
20. Governing Law and Jurisdiction
These Terms are governed by Indian law. Courts at Gurazala, Andhra Pradesh, India shall have exclusive jurisdiction, subject to any valid arbitration clause adopted by the Company.
21. Regulatory Change Survival
If legal/regulatory changes affect any feature or clause, the Company may modify, suspend, or discontinue affected services to remain compliant. Such compliance actions do not constitute breach by the Company. If any clause becomes invalid due to legal/regulatory change, remaining clauses continue in effect. Continued use after compliant updates constitutes acceptance of revised terms.
22. Changes to Terms
The Company may update these Terms at any time. Continued use after updates are posted constitutes acceptance of revised Terms.
Contact Details
Platform: www.choruss.com
Legal Entity: K2M SERVICES LLP
Registered Address: 1-10-126, Gurazala, 522415
Privacy / Legal Email: Choruss.works@gmail.com
Support Email: Choruss.works@gmail.com
Grievance / Privacy contact: Choruss Support (Privacy & Grievance)
Grievance Email: Choruss.works@gmail.com
How to raise a grievance or privacy request: Email Choruss.works@gmail.com with subject "Grievance" or "Privacy request". Include your registered phone number, a short description of the issue, and what you want us to do. We aim to acknowledge within 3 business days.